Southwest Airlines’ recent fiasco that caused them to cancel over 16,700 flights, leaving people stranded across America, was the epitome...

In his book The Road Less Stupid, Keith Cunningham makes this correct observation about succeeding in business: “I don’t need to do more...

Covid changed everyone’s lives in dramatic ways on many levels – but small and big businesses alike were radically impacted, from events,...

A little over a year ago, the FTC made several amendments to the existing Safeguards Rule requiring even verysmall businesses to ensure...

What do these three real e-mails have in common? 1. Kohl’s Winner – “Notifications – Re: 2nd attempt for Paul” 2. WalmartStores...

Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more...

Have you ever bought a new computer and then had buyer’s remorse a few months later? Maybe you didn’t pay attention to the storage...

Microsoft Teams is a lot of things. It’s a video conferencing tool, a team messaging channel, and a tool for in-app co-authoring, just to...

When the year is coming to a close, it’s the perfect time to plan for the future. Most businesses begin the year with the hope of growing...

One of the most difficult types of attacks to detect are those performed by insiders. An “insider” would be anyone that has legitimate...

Endpoints make up much of a company’s network and IT infrastructure. This is a collection of computers, mobile devices, servers, and...

Digital footprints cover today's modern workplace. Employees begin making these the moment they're hired. They get a company email...

Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the...

Software vulnerabilities are an unfortunate part of working with technology. A developer puts out a software release with millions of...

Have you felt more secure from cyberattacks because you have a smaller business? Maybe you thought that you couldn’t possibly have...

Microsoft 365 is the most popular of all major office productivity software. It has 48.8% of the global market share, just edging out...

The pandemic has been a reality that companies around the world have shared. It required major changes in how they operate. No longer,...

Phishing. It seems you can’t read an article on cybersecurity without it coming up. That’s because phishing is still the number one...

Few things invoke instant panic like a missing smartphone or laptop. These devices hold a good part of our lives. This includes files,...

Cloud file storage revolutionized the way we handle documents. No more having to email files back and forth. No more wondering which...