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Consumer Awareness Guide To Choosing An Honest, Reliable, and Competent Computer Repair Technician



Consumer Awareness Guide To Choosing An Honest, Reliable, and Competent Computer Repair Technician


Don’t Trust Your Computer or The

Irreplaceable Files On It To Just Anyone!


Hiring the wrong computer repair guy can not only be incredibly frustrating and expensive, but you could end up losing ALL of your irreplaceable files, photos, music, e-mails, and other important documents!


Read this guide and you’ll discover:

  • Computer scams and rip-offs that you MUST be aware of.

  • 5 Costly misconceptions about computer maintenance and repair.

  • Viruses, worms, spyware, and hackers: what you need to know to protect yourself.

  • 7 Questions you need to ask before buying any computer equipment.

  • 5 Critical characteristics you should demand from your computer repair technician.

  • Why you need to avoid “cheap” or “bargain” computer repair shops.

  • The one surefire sign that you should run – not walk – out of a computer repair shop.




Provided as an educational service by: Kerri Hammer, COO

Hammer Technical Services

105 Joey Dr.

Boerne, TX 78006

(830) 765-2812



From The Desk of: Kerri Hammer

COO

Hammer Technical Services


Dear Fellow Computer User,


There are no shortages of horror stories about fly-by-night computer repair shops causing problems as a result of their unethical or incompetent behavior. I’m sure if you talk to your own friends and family you will get an ear-full of the unfortunate experiences they have encountered in this area.


You see, the computer industry, along with a lot of other industries, has its own share of unethical businesses who will always try to take advantage of uneducated buyers in their greed for easy money. Fortunately, businesses like these are the minority, but we know they exist because we have had a number of customers come to us to clean up the disasters they have caused.


Another big problem of the computer industry is that it is not regulated like many other industries. Automotive repair shops, electricians, plumbers, lawyers, realtors, dentists, doctors, accountants, and even restaurants (to name a few) are heavily regulated to protect the consumer from receiving substandard work or getting ripped off. However, the computer industry is still very new and there aren’t any laws in existence to protect the consumer.


Anyone who can turn a computer on can market themselves as a computer repair technician or shop. Even if they are honestly trying to do a good job for you, their inexperience can cost you dearly in your machine’s performance or in lost or corrupt data files. That is why we decided to offer this report.


The information in this Guide is provided to help raise standards within the computer repair and support industry, and to give YOU useful information to help you guard against the unethical or incompetence of some companies and technicians.



The Five Most Costly Misconceptions About

Computer Maintenance and Repair


#1: If your computer is working fine right now, it does not need any maintenance.


This is probably one of the biggest and most deadly misconceptions that most computer users fall victim to. Computers are just like cars. If you don’t change the oil, change the filter, rotate the tires, flush the transmission, and perform other regular maintenance on your car, it will eventually break down and cost you FAR MORE to repair than the cost of the basic maintenance.


There are certain maintenance checks that need to be done daily (like virus updates and spam filtering), weekly (like system backups), and monthly or quarterly (like checking for and installing security patches and updates, disk defrag, spyware detection and removal, checking the surge suppressor and the integrity of the hard d